Refund Policy
Last updated: October 9, 2026
1. Money-Back Guarantee
All paid plans come with a 14-day money-back guarantee from the date of purchase or renewal. If you are not satisfied with QuantPrompt for any reason, you may request a full refund within 14 days of that payment.
2. How to Request a Refund
To request a refund, send an email to [email protected] from the email address associated with your account. Include your account email and reason for the refund. We aim to process all refund requests within 3 business days. Payments are handled by our reseller Paddle.com (Merchant of Record), which issues the refund; you can also contact Paddle directly through the link in your receipt.
3. After the 14-Day Period
After the 14-day guarantee period, subscriptions are non-refundable. However, you may cancel your subscription at any time to prevent future charges. Your access will continue until the end of your current billing period.
4. Credits
When a payment is refunded, the paid plan ends and the credits that payment added are removed from your account (your balance never goes below zero). Credits purchased separately (if applicable) follow the same 14-day refund policy from the date of purchase.
5. Free Plan
The Free plan does not involve any payment and is therefore not subject to this refund policy.
6. Exceptions
We reserve the right to deny refund requests in cases of abuse, including but not limited to: repeated subscription and refund cycles, or use of the Service in violation of our Terms of Service.
7. Contact
QuantPrompt is operated by Mervan Kanat. For any questions about refunds, reach out to [email protected].