Refund Policy
Last updated: September 24, 2026
1. Money-Back Guarantee
All paid plans come with a 7-day money-back guarantee from the date of purchase. If you are not satisfied with QuantPrompt for any reason, you may request a full refund within 7 days of your initial payment.
2. How to Request a Refund
To request a refund, send an email to [email protected] from the email address associated with your account. Include your account email and reason for the refund. We aim to process all refund requests within 3 business days.
3. After the 7-Day Period
After the 7-day guarantee period, subscriptions are non-refundable. However, you may cancel your subscription at any time to prevent future charges. Your access will continue until the end of your current billing period.
4. Credits
Unused credits from a refunded subscription will be removed from your account. Credits purchased separately (if applicable) follow the same 7-day refund policy from the date of purchase.
5. Free Plan
The Free plan does not involve any payment and is therefore not subject to this refund policy.
6. Exceptions
We reserve the right to deny refund requests in cases of abuse, including but not limited to: repeated subscription and refund cycles, or use of the Service in violation of our Terms of Service.
7. Contact
For any questions about refunds, reach out to [email protected].